quality + compliance

serving the healthcare community

GWHS Answering Services is a HIPAA-compliant medical answering service. Our understanding and
experience with serving only the healthcare community allows us to offer a suite of answering service
solutions designed to help medical practices and healthcare organizations of all sizes.
We offer quality and compliance as a service. 

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Just a Few Services We Offer:

  • Your calls are answered by our helpful and friendly operators — live, no queue. We take your messages accurately and deliver them to you promptly.

  • We offer a full suite of front-end services for your medical practice or healthcare organization. We’ll focus on the routine tasks while you focus on patient care.

  • Our messaging services have been integrated to work with all major secure messaging service providers to make HIPAA-compliance for your practice or organization easy.

We'll Take Away Your Problems

• Hold Times & Ring Times
• Friendly & Helpful Operators
• Easy Access to Management
• Message Information Accuracy
• Message Delivery Accuracy
• Receipt of Messages

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Our Team

The GWHS Team is selective, organized and performance-driven. Our highly trained operators are pleasant, professional and ready to help. Our management team is always available, hands-on and effective. Our team focused and customer service approach allows us to provide answering services that are consistent and dependable.

What Our Clients Think

Handling our calls 24/7, Global Wireless Healthcare Services, in many ways, acts as our office. Our practice is comprised of doctors, physician assistants and nurse practitioners who care for and tend to patients in a wide number of nursing facilities requiring a complex on-call schedule and a high volume of calls be handled daily. With many providers taking calls at any given time, it is important that the correct providers are contacted for the appropriate calls. Other answering services have failed where GWHS consistently succeeds.

Joseph Conti, D.O.

Owner, Advocare Gericare Associates

Global Wireless Healthcare Services has been our answering service since the formation of our practice; also handling the calls for our interventional cardiology group and our sister office. All calls are answered live, ensuring that our emergency calls are handled immediately, with no concern of long hold times. Additionally, the staff is knowledgeable about our practice and the types of emergency calls we receive. Given the nature of our cardiology practices, this provides our staff with a great deal of confidence and peace at mind.

Kathy Pressley

Office Manager, Virtua Cardiology Group

When I first started my practice, one of my biggest concerns was assembling a team that would reflect the same values and beliefs I had to approaching my patients and colleagues. I wanted to be easily accessible to streamline patient care. Global Wireless Healthcare Services was exactly the type of service that helped me build the practice I envisioned. Their efficiency and accuracy of conveying messages is second to none. I’ve gotten countless compliments from my patients, hospital staff, and colleagues regarding how friendly, genuine, and speedy my answering service is. They’ve truly helped customize my practice and helped it grow to where it is today.

Manish Trivedi, M.D.

Coastal Infectious Disease Consultants

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Ready for a Reliable Answering Service?

Get in touch with us and we will show you how different answering services can be.